Singapore Restaurant Food Guide

62 Responses to “Crystal Jade Restaurants (Feicui Jiujia)”

1. lee choo
   January 13th, 2007 at 10:07 am

   

   Dear Sir/ Madam,

   I would like to have the menu for the chinese reunion dinner. kindly email to me.

   Thank you.

   Regards,
   Lee Choo

2. Diana Yeow
   January 19th, 2007 at 2:11 am

   

   Pls email the menu for CNY reunion dinner.Thanks

3. Marcus Ng Fu Swee
   January 22nd, 2007 at 2:48 am

   

   Hi, I am planning to have a group of 20-30pax having lunch at your place. Could you please forward me some of your menu and how much is it per pax?

   Thanks for your kind help.

4. Coey Wong
   January 23rd, 2007 at 2:59 pm

   

   Hi ! Kindly email CNY reunion dinner menu at the above add . Thanks .

5. Mrs Koh
   January 28th, 2007 at 12:00 pm

   

   Hi,

   As the Lunar New Year is coming, is your restaurant has any reunion dinner promotion. If yes, what are the charges? Looking at dinner set menu.

6. ellie kong
   January 28th, 2007 at 2:32 pm

   

   I’d like to have CNY reunion dinner at one of the feicui restaurants, which has private function room. pls recommend any restaurant with private rooms and email the menu as well. THX

7. Jean
   February 1st, 2007 at 5:43 am

   

   Hi,

   Kindly email the CNY dinner set menu. Thanks!

8. kk choo
   February 2nd, 2007 at 12:50 am

   

   Pls email the menu for CNY reunion dinner.Thanks.

9. resto
   February 2nd, 2007 at 11:36 am

   

   Hi all,

   Glad for the good response. Unfortunately, I’m not related with Crystal Jade restaurants. Anyway, I have called up the restaurant and they shall email me the CNY menu soon. Will post it here as soon as I get it.

   Alternatively, you may call the restaurant directly. They will gladly fax the menu for you.

10. resto
    February 3rd, 2007 at 4:03 am

    

    Hi, have posted reunion dinner menu from Crystal Jade palace here

    http://www.singapore-restaurant.com/2007-02-02/crystal-jade-palace-chinese-new-year-2007.html

11. Elaine Yee
    February 25th, 2007 at 9:58 am

    

    Hi, I am planning to have a group of 20pax having dinner at your place. Could you please forward me some of your menu and how much is it per pax? at 16 of mar 2007. Thanks!

12. Paul
    February 28th, 2007 at 2:54 pm

    

    Hi,I’m planning to have a dinner over in crystal jade in Crystal Jade Kitchen
    @ 470 Toa Payoh Lorong 6 #01-70 HDB Hub Singapore 310470.Please kindly email me the menu & price.

13. William
    March 1st, 2007 at 3:47 pm

    

    Crystal Jade restaurant food are very salty, which has misled many taste bud.

14. Nightman
    March 5th, 2007 at 4:25 am

    

    How updated is this list? I’ve just been to the Crystal Jade in GW yesterday, the one at level 2 is now La Mian Xiao Long Bao – Shanghainese cuisine.

15. resto
    March 7th, 2007 at 11:02 am

    

    Nightman

    you are rite. level 2 is La Mian Xiao Long Bao, level 3 is the CJ Kitchen.

    Thanks for correcting.

16. HO SOO LIN DENISE VANESSA
    March 16th, 2007 at 5:23 am

    

    I REALLY LOVE YOUR PORRIDGE.. EVEN THE PLAIN PORRIDGE IS THE BEST.. THE STAFF IN TOAPAYOH IS ALSO VERY PLEASENT AND FRIENDLY..

17. Kristine Tan
    March 29th, 2007 at 12:03 pm

    

    Hi, I am planning to celebrate my dad birthday at your woodland branch CJ Kitchen. Around 6-7 person. Please kindly email me the menu & price. Thanks.

18. Jason Ng
    April 2nd, 2007 at 9:45 am

    

    I agree that the food in CJ is excellent. I had tried many so called “Hong Kong Style Cafe”, but their food were terrible and service were bad (imagine 20 mins for a drink and 30 mins for toast).

    However, I had a very bad experience with CJ @ Parkway. Their service were very bad. I went last week during one of the afternoon for collection of take away food where it was non-peak. I stand at the entrance for 10 mins and no one serve me. I bet their staffs (those in black uniform) did saw me, but non of them attend to me. I was so frustrated and call one of them, she kind of respond me but walk away. I called that second staff and finally he handed me the food.

    If you had went to CJ @ Parkway before, the entrance is quite a narrow one, but if you stand there, i am sure you can be spot. In addition, there should be someone standing at the entrance in the first place.

    If I was not really time rushing, I would have stand there and scold them. CJ used to be very good in their service. However, in my opinion, ever since they expand and dominate the market, their service starts to get worsen. I hoped they realised that customer service is very important in F&B industry. Sigh~

19. Lim Hui Min
    May 7th, 2007 at 7:09 am

    

    Hi,

    I would like to have an early Mother’s Day celebration with my mum and my in laws,Would like to know is there any special package or offers going on in CJ?
    Very much interested in coming to your restaurant to have a meal with my family.

    Hope to get your reply soon

    Thanks/Rgds
    Huimin

20. Richelle
    May 9th, 2007 at 1:50 am

    

    my question same as above. any promo for mothers day? and can make reservations?

21. Cynthia
    May 9th, 2007 at 8:39 am

    

    I would like to have dinner (4pm or later) on 28 May for my ROM celebration. Is there any room avaible for 12 pax in orchard area? Kinldy email me any promotion package set menu.

    Hope to hear from you soon.

    Thanks.

22. Mrs.Poh
    June 16th, 2007 at 5:40 pm

    

    I could not agree more with what Jason Ng commented dated 2nd April 2007. I have been to various Crystal Jade restaurants but each time the service were such a let-down. I have even tried calling the head office and “highlight” the on-going issues with the management, but it seems the ground staff and the administrative staff are blocking out all feedbacks and complaints to the top management.

    One of my worst experience were at Crystal Jade Xiao Long Bao in Jurong Point. The manager on duty could not even tell me who their General Manager is/was.

    And the service at Crystal Jade Kitchen (B2 at Takashimaya) is another place of “see you no up” attitude. The staff would only be attentive to the tai tais and simply frown on “normal” folks like myself.

    And I have also noticed that the group had a tendency to engage the older generation folks to work. Not that I am discouraging them to rejoin the workforce, in fact I welcome them, but the training and attitude must and should surely improve and goes in line with the service industry.

    Comon’ we ain’t paying peanuts for “some reasonably priced hawker fare”.

    Sorry Resto, I know this might not be the place to “complain” but would definitely helps if you know a channel where folks like myself could “send in ” to voice our “concerns”

    Cheers!

23. Goh SH (Xiaohui)
    July 2nd, 2007 at 4:51 pm

    

    Hi,

    I am planning my rom on nov2007, and wish to be held in a private room at the Crsytal Jade Palace located at Taka for 25-30pax. Possible to have more details on the package/menu/price?

    Thanks!

24. Fancy
    July 23rd, 2007 at 8:33 am

    

    Hi,
    We are planning to have a group of 12-15 pax having lunch at Holland V branch. Could you please forward us some of your menu and how much roughly it costs per pax?

    Alternatively, is there any website we could refer directly?

    Thanks for your kind help.

25. xiaoxue
    August 12th, 2007 at 5:28 am

    

    Hi, I am planning to have a group of 20-25pax having lunch at your place. Could you please forward me your menu and how much will it be per pax?

    Thank you!

26. Jenny Tan
    August 15th, 2007 at 1:44 am

    

    We will like to hold company dinner in your esteem restaurant. Please serve 2 tables of each 11 pax in Crystal Jade Dinning In on 31 August 2007 at 7pm. Kindly forward the set menu for our reservation as well.

    BTW, can you prepare 1 pax Muslim Food.

    Hope to hear from you asap.

    Jenny
    Tel: 63755916

27. Thomas Chua Chee Siong
    September 10th, 2007 at 4:01 am

    

    Hi, Can i have the manus of the Korean (Takashimaya) and teochew(Paragon)branches. My family and i intend to go there. Or is there a website i can go to? Thank you.

28. Pauline
    October 1st, 2007 at 3:54 am

    

    Can I have some dishes recommended by your restaurant for lunch or dinner and its prices?

29. Garett
    December 9th, 2007 at 9:31 am

    

    i’m planning to have a dinner of 8 pax . could u pls email me the menu n price. thanks

30. Gary Yeo
    December 27th, 2007 at 5:28 am

    

    Crystal Jade NO MORE
    I have never been a big fan of crystal jade. But I decided to go down anyway. I headed down to the branch at Paragon. There was a usual q of about 4 groups of people at the entrance.

    So I approached the counter and said hi to the “nice” young lady at the counter. She looked up at me briefly and mumbled in chinese “how many people?” before going back to her work. And I said “for 2″. While still burying her face in her booking list she mumbled again “whats your name” and I said Mr Yao…… she did not look up.

    Then assuming that she did not hear me I repeated my name, this time in English. Still no response. Then she just scribbled a number on a menu card and just lifed it off the table slightly without even looking at me and expected me to take it from her hand. I was so ticked off I took the card from her and asked my girlfriend, Do you still want to eat her, and she said it is ok, “I LOST MY APPETITE JUST LOOKING AT HER!”

    The end. No more Crystal Jade for me. Frankly the food is not all that great too. We ended up eating SOBA from the Japanese resturant next door and the service was a Thousand times better.

    Please carry on and patronise Crystal Jade if you like to pay to be treated like crap.

31. B Fernandes
    December 31st, 2007 at 2:21 pm

    

    Its a super chain

32. Jack Neo
    January 16th, 2008 at 5:31 pm

    

    hello, I’m a Crystal Jade restaurant regular customer since 2003, I almost tried every branches in SG.

    Long time never came to Bugis, last week I bring a group of my frens going to try this Crystal Jade (Macau food) branch which located in Bugis, Seiyu.

    Unfortunely it shifted already, very sad, hope some one can tell me the new address.

33. Dr Karl Mark
    January 19th, 2008 at 3:34 pm

    

    Good Morning,

    I am Dr Karl Mark, I want to book dinner for my
    members in your Restaurant.
    Please confirm this reservation in your Facility.
    Details of the Reservation:
    Date: 26th, 27th, 28th, 29th, 30th January and 1st
    February 2007.
    No of person: 10 person
    Arrival times: 6:30 PM each day
    Payment Type: Credit Card Only (I hope you have credit
    card facilities)
    Please confirm if you have the availability and
    provide me with the charges for 10 people in
    6days,Then we will make an advance payment to hold the
    booking.
    I await your swift response.
    Regards,
    Dr Karl Mark
    Phone number: +447024027410

34. Mdm Tan
    February 11th, 2008 at 6:44 am

    

    Hi,
    We are planning to have dinner at home for a group of 10 pax , do you provide home-delivery or take-away service ? If yes, can you kindly forward us some of your menu and how much roughly it costs per pax?

    Thanks for your kind help.

35. Lily Yeoh
    February 21st, 2008 at 8:07 am

    

    How can I buy gift voucher from Crystal Jade?

36. Belle
    April 21st, 2008 at 10:32 am

    

    Being a Westie, i like to patronise Crystal Jade at Holland because it’s near my home. I patronise it at least 2 times a month and even recommended my school reunion dinner to be done there. However, the standard of food has dropped drastically in Crystal Jade Holland V. I remembered this day in end March that i ordered a plate of fried rice with some double-boiled sharks’ fins soup. My fried rice came fried with stredded eggs and no ingredients! When i enquired from the captains at work, they rebutt saying that you ordered fried rice so we gave you rice fried with egg lor! From that day on, i didnt patronise that outlet anymore.

37. Noel Chew Fong Ling
    April 22nd, 2008 at 5:29 am

    

    Hi, I am planning to celebrate my dad birthday at your Crystal Jade Palace. Around 7 person. Please email me the menu & price. Thanks.

38. Mable
    April 25th, 2008 at 6:19 am

    

    I would like to arrange for dinner for about 30-40 ppls,pls email me the menus and pricing of 8-9 course meals at crystal jade kitchen located at plaza singapura

39. Doreen Chua
    June 11th, 2008 at 2:01 pm

    

    Hi, I am planning to have a group of 50pax (5 tables) to have dinner at your restaurant. Could you please forward me some of your menu and how much is it per table? at 14 of Dec 2008. Thanks!

40. Chuang Shyue Chou
    July 5th, 2008 at 4:36 pm

    

    I was at the Crystal Jade La Mian Xiao Long Bao at Great World City for dinner tonight and I must say that I really enjoyed the food.

41. Chiaw Ee
    August 25th, 2008 at 4:25 am

    

    Good day,

    I’m planning to bring my Japanese Guest for dinner at Crystal Jade Palace (Takashimaya).

    I can’t find your company website so could you p/s forward me your menu by today as soon as possible ?

    Thank you very much.

42. sucker
    November 13th, 2008 at 5:44 am

    

    crystal jade sucks!!!!!!!!!!!!!!!!!!!!!!!!!! Yucks!!!!!!!! its sick…!!!! dun eat tis kinda food.!!!!

43. Yessica
    November 14th, 2008 at 4:04 pm

    

    Hi,
    i’m planning to have a graduation dinner at Crystal Jade Korean at ngee ann..
    Can you send me by email all the menu,set menu,or if you have a package menu..
    can i also have the list price?
    how many seat do you have?
    Please reply me asap..
    thank you before

    yessica

44. sally
    November 17th, 2008 at 3:45 pm

    

    like to book for 2009 CNY reunion dinner, please mail me the menu, price and date available , thanks

45. Mei
    December 9th, 2008 at 1:17 pm

    

    I highly recommend Crystal Jade Restaurant Group to open a branch in Compass Point of Sengkang (Singapore). I like Yum Cha very much. Every weekend our family and my friend also want to go to Crystal Jade. But sadly, there is no branch in Sengkang area.

    Given increasing population in Sengkang district, with many young families, and people here are inclined to enjoying their weekend by taking breakfast and lunch together with family in Chinese restaurant, I hope the group will consider to open a restaurant in Compass Point.

    I hope employee from Crystal Jade Group will hear this message. I want to give comment to Crystal Jade but their website does not provide any area for leaving comment.

46. Shannon Gan
    January 2nd, 2009 at 3:46 am

    

    Hi

    I am interested to have a reunion dinner at Crystal Jade Kitchen, kindly email me the menu and the price.

    Thank you.

47. Quennie Loo
    January 20th, 2009 at 7:02 am

    

    I am planning to have lunch at Crystal Jade Dining IN @ HarbourFront Walk. Could please email me the CNY set menu by today b4 5pm. Thanks.

48. Xavier Toh
    February 20th, 2009 at 6:50 am

    

    I am planning to have dinner at Tampines Mall Crystal Jade to celebrate my daughter’s birthday tonight, but i am not able to view your latest menu on the website. Can you kindly update me your dinner package for 4 pax before the booking is full?

    Thanks.

    Xavier

49. Singapore Catering
    March 9th, 2009 at 10:08 am

    

    Crystal Jade fried rice is nice. The rice is fried till very crispy. My family have always visited them for their food at the Crystal Jade La Mian Xiao Long Bao, Orchard Road. But it is always packed with people on peak hours – We have to wait up to at least 30 minutes. The staffs are friendly and they are fast in serving food also.

50. Grace
    March 10th, 2009 at 1:15 pm

    

    We will like to hold company dinner in your restaurant.
    Please send me your menu ASAP? Any promotion?
    TQ

51. Melissa
    April 25th, 2009 at 4:41 am

    

    Hi. i’ll be going to Vivocity outlet for dinner as part of the mother’s day celebration. Could you pls email me a menu and the price list of the vivo outlet asap. Thanks alot

52. Joyce
    May 9th, 2009 at 5:15 am

    

    Hi, I will be bringing my parent to Plaza Singapura; Crystal Jade Kitchen tommorrow as part of Mother’s Day celebration. Could you pls email me your menu and price list for Dim Sum. Thanks alot. )

53. Edith
    May 10th, 2009 at 2:13 pm

    

    I went to Crystal Jade today at IMM for Mother’s Day dinner.
    Ordered: Kailan with oyster sauce, Ee-fu Noodles, Porkchop in tomato sauce and the fried egg.

    Each of this dish cost $14 bucks. Knowing that it’s Mother’s Day, I thought it would be reasonable to jack up the prices. BUT! the servings were horribly little! For 4 people, there were only 4 porkchops, smaller than a palm size, and one thin slice of porkchop with a bone. Kailan wasn’t nice at all and it wasn’t worth the money. Ee-fu noodles and the fried egg was okay ONLY. Seriously, you can get these dishes anywhere. But I cant believe I had to pay $90 for 4 freaking dishes which I bet you can get similar ones at some ‘zicha’ store at a cheaper price.

    Frankly speaking, after the dinner, we didn’t feel full at all. $14 bucks for each dish really isn’t worth it. Seriously. I regretted going, and I’m not going back. But Crystal Jade’s La Mian Xiao Long Bao would be a better choice.

54. Pissed off customer
    May 20th, 2009 at 10:23 am

    

    I will never visit Crystal Jade again, especially the Toa Payoh branch! The service is horrendous! I have never gone to a restaurant with such rude staff!

    This middle aged captain on duty on 19 may 2009, about 830pm, asked if we are there to eat steamboat or what. we replied, we are there for the la mian and xiao long bao. She made a displeased expression and signalled for us to follow her. which we did, but she just rudely signalled for us to take one of the tables whilst she walked quickly on to pass the bill to another table. then she realise that she had pointed to an empty table that is meant for customers who are there to eat steamboat. so she TOLD us to change tables. we silently got up from the first table that we were already seated at. then she just pointed to another section and said, ‘na u all go sit there loh’.
    so we sat down at the only table that was empty. again she came to us and gave us a very annoyed expression and said this table is also meant for steamboat. pls get up and go to another table.

    the only other table in that section that was not occupied, has not even been cleared and has dirty plates strewn over the entire table.

    Mind you, there was hardly anyone eating steamboat!! so why is she chasing the customer from table to table!

    and when i politely requested NOT to change tables, she got so annoyed she raised her voice at us, and insisted that we change tables. annoyed, I told her that she’s being very rude and I dont wish to eat there anymore. she just turned and walked off to the door! ALL the other staff and captains just watched. no wonder all my colleagues are disgusted with the service level at CJ!

    IF you have a specific table for me to sit at, you jolly well lead me to the table! and make sure that the table has already been cleared and properly set up! AND DO NOT EVER RAISE YOUR VOICE AT THE CUSTOMER! especially if the customer did not even raise the voice at you!

    Thought I do them a service and provide some feedback on the website, but there’s NO email address or feedback mailbox available on their website. That itself should tell you about how they value their service standards, plainly put, non-existent!

    I can plainly see that despite the fact that there are some many entries regarding poor service, there’s no response from the management either. pathetic!

    So why pay for the service charge, since service is a non-existent word for them?

    and the food, honestly, is not anything to rave about..any small eatery has the same standards

55. Doris
    June 1st, 2009 at 9:47 am

    

    Re: Crystal Jade Kitchen at Ngee Ann City.
    My friend and me had a very bad experience in your above outlet today. We are extremely disappointed with the service in a highly commendable restaurant.
    We placed orders for 4 dishes of tim sum, and 2 main dishes (seafood hor fun and a soup: shark’s fin with dumpling ($48.80). To our surprise the 2 main dishes were served first. After a while, we enquired as to why the tim sum were not served and we got a rude reply that ‘tim sum has to be prepared, takes time’. And finally when the tim sum arrived we only got 2 out of 4 we ordered. Upon enquiry, your staff (not so sure of her rank, but in jacket suit) apologised that she had forgotten to place order for the other 2 dishes of tim sum. This is our experience at your restaurant today. You can be assured that we will not be back. Very disappointed.

56. chong
    July 10th, 2009 at 8:14 am

    

    I would like to have the menu and quotation for the chinese dinner. Plan 20pax

    kindly email to me.

    Thk
    yuoman

57. Jeannie
    August 10th, 2009 at 1:07 am

    

    Went to Toa Payoh Crystal Jade Branch today and had our dinner, everything was fine when I left something behind at the restaurant and left, until i was like about 5 mins walk away from the restaurant and i realised and went back to get my thing, it was actually a siew mai takeaway from the nearby Tiong Bahru Bao. When i went back the plastic bag was gone (is good that their tables clearing service is v fast) so i went to the waitress and ask if she saw a plastic bag which is on the table. So she went and take a look and say “I think is been thrown away already since the table is cleared.” Actually it was okay for me until another waitress in black coat (i guessed is the captain) came in to help coz dat previous waitress asked her for help. So she asked me what was the thing that I was looking for, so i told her is a takeaway siew mai, so she told me that it probably had been thrown away, so i ask her how, coz she don’t seem that she want to apologise for it and she went to the kitchen and took the plastic bag which is supposed to have been thrown away in the rubbish bin and give it to me. I was so shocked that she did that and i said is already thrown away in the rubbish bin right? and she say “yes, coz we thought you already finished and you don’t want it anymore.” and she said this while opening the plastic bag with 1 siew mai inside so i said “is not finish, there’s 1 in the plastic bag.” the captain still till this moment did not show any apologies and said “OK is from tiong bahru bao right?”(she’s looking at the plastic bag to see where i bought the siew mai from) and continue: “I’ll go buy 1 now and compensate you!” after saying this she told her staff to go to tiong bahru bao and get 1 for me…what kind of attitude is this? Is not that i want her to compensate me just a 60 cents siew mai (btw I spend much more than that at crystal jade pleaseeee) is the apologies that i want. In the end she still did not apologise and instead her colleague, apologise for her, so i told her colleague is ok and left. I think this particular “captain” should learn some customer service from her colleague.

58. Joyce
    September 29th, 2009 at 11:00 am

    

    Hi, please advise if any of your outlets have a private function room for a 30 pax company dinner.
    Also, please email me the menus for a set course dinner.
    Thank you!

59. Joyce
    September 29th, 2009 at 11:03 am

    

    Hi, I would like to find out if any of your outlets have a private function room for 30pax.
    Please also email me the various dinner menus (without pork).

    Thank you.

60. canny
    September 30th, 2009 at 11:42 am

    

    pnone number of crystal jade restaurant at causeway point less 1 number pls correction it!!!!!!!!!!!!!if can email 2 me the correct phone number as fast as possible.thanks

61. Raspberry
    October 21st, 2009 at 10:10 pm

    

    Not stepping into crystal jade anymore. The new staff can’t communicate in english or any of the dialect groups. Unapologetic attitudes when mix-ups happen. 1 time we made a complaint to the manager and he asked the girl out to apologize, she took the opportunity to insult us. I am still in shock.

62. tee ke ee
    December 9th, 2009 at 8:07 am

    

    Hi, I am planning to have a group of 20-30pax having lunch at your place(causeway point). Could you please forward me some of your menu and how much is it per pax?

    Thanks for your kind help.